Open the Battery Compartment and remove the battery as well.Ĥ. Remove all the external devices plugged to your computer (Leave Keyboard and Mouse Connected) and Unplug the computer from its power source.ģ.
Power OFF the computer by pressing the Power button.Ģ. Hard Reset Computerįollow the steps below to Hard Reset Computer.ġ. Your computer should automatically come out of the CTRL+ALT+DEL screen, if the problem was being caused by an external device. Remove all the external devices connected to your computer and Restart the computer, either by pressing the Power button or clicking on the Power Icon located at the bottom right corner of your Login Screen. Wait for your computer to properly shut down and Restart again. Click on the Power Icon located at the bottom right corner of your login screen and then click on Restart.Ģ. Restart Your ComputerĪ simple Restart can clear out minor software glitches and stuck files responsible for problems on your computer.ġ. If they are not working, it is likely that the keyboard is damaged. Press the Caps Lock or the Num Lock keys and see if the lights on these keys are working. If you are using a Wireless keyboard, make sure that the batteries are not dead. Make sure that the Keyboard is connected properly to the computer.